Smart services procurement

With Zivio’s AI-powered services procurement system, innovative procurement teams can enable their buyers and stakeholders to buy outsourced services with ease and confidence, making services procurement simpler, safer and smarter.

Welcome to the new era of AI-powered services procurement

Rethink how you source, select and manage outsourced services. Give your buyers and their suppliers a different way to do business together, whilst maintaining visibility and control where it matters most.

Enriched Supplier data

Autonomous sourcing

SoW capture

Milestones & service delivery

Invoicing & reporting

Intelligence & category orchestration

Enriched Supplier Data

  • Plug in your ESG supplier, security clearance partner, risk assessment tool etc to get the benefits of maximum transparency.

  • Zivio enables you to hold supplier master records in line with your wider tech strategy (ERP, S2P, P2P etc) whilst maintaining the integrity of all relevant information through contracting and delivery to invoicing.

  • Need to build on your supplier master with more specific detail in Zivio? Configurable templates support questionnaires, document collection and e-signature to ensure you can capture everything that’s necessary.

Autonomous sourcing

  • Enter a few sentences about the objectives of your project, and let ScopeIQ help develop your scope. As ScopeIQ builds your scope, you stay in control. Our AI assistant, powered by Generative AI, guides you through each stage, with interactive prompts and inline editing. Once your project scope is finalised, ScopeIQ enables you to create a project in Zivio or your external S2P stack at the click of a button.

    Find out more about ScopeIQ

  • Maximise the value of your specialist supply base with simple collaboration features. Assess different approaches and shape your finalised requirement by evaluating expert external input.

  • Project-specific tendering workflows with performance & relevance-based insights allow you to select the best suppliers. Reduce time to engage by 50%+ with our simple, intuitive workflows and evaluation capabilities.

SoW Capture

  • Take advantage of flexible/pre-agreed terms templates that automatically update with project specific details to create your SoW clearly, simply and quickly.

  • Most organisations already have this in place so it makes sense to leverage the existing process automation and compliance provided. We integrate your e-signature partner seamlessly into our workflows so you can keep things simple, consistent and risk free.

  • No more searching through contract repositories to find an out of date PDF that may or may not have deliverables that may or may not have changed during the project. Capture details digitally to stay on top of your spend, risk and supplier relationships.

Milestones & service delivery

  • With your contract stored digitally and a full breakdown on all agreed deliverables, Zivio takes project delivery and risk management realtime. Whether you’re receiving blocks of consultancy, pure deliverables, KPIs, sprints or any other milestones, our simple, flexible tracking and approval workflows ensure you’re getting what you pay for.

  • Enabling flexibility on both sides through simple collaboration channels in Zivio means the real world of complex services delivery is taken into account. With enhanced opportunities for innovation and full audit trails we’ve got you covered from end to end.

  • Dates change, milestones change, timings change – this may be driven by the supplier or due to internal factors. Either way Zivio captures all and ensures you know exactly what happened, when and why for every project.

Invoicing & reporting

  • Capturing digital project delivery approval within Zivio means invoice creation is quick and easy. Zivio supports self-service options and multiple formats to align with both established internal finance processes and your suppliers’ existing systems.

  • Consistency throughout our specialist workflows means analysis is easy once the work is done. Simple data flows and smart process optimisation means everything you need to identify your suppliers, projects and invoices is captured from end-to-end.

  • Utilise customisable dashboards, automated data exports and full BI integrations with tools such as PowerBI, Tableau and SiSense and make staying on top of spend, outcomes, in-flight risks and all performance metrics easy.

Intelligence & category orchestration

  • Every project counts and every milestone tells a story. Along with simple capture of all relevant quantitative metrics, Zivio supports the essential qualitative feedback required to give a balanced view on what you’re getting for your money.

  • Zivio’s unique approach to combining AI with detailed, services-specific data signals and user feedback is changing the game in complex services categories. Compare supplier performance across varying project types and optimise your supply chain.

  • Cross-category analysis and flexible taxonomies mean category-specific supplier pools, reporting and planning are now a reality for complex services with Zivio. Optimise your organisation’s overall capacity and capabilities to align with measurable strategic objectives.

Integrate

Zivio can be standalone or embedded within an organisation's wider tech stack, with integration options built to the highest security standards.

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Switch on

No more long implementation processes. Zivio is enterprise-class software that's ready to go. Switch-on, plug-in and you're set.

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